Goal Setting lets your organization define what a good supplier looks like — and measure whether your suppliers are meeting those standards over time. Each Goal is a configurable rating framework that produces a consistent, comparable score for every supplier assigned to it.
Goal Setting is available to Superusers, who can create and manage Goals without relying on Kodiak Hub to make changes on their behalf.
How it works
Goal Setting uses a weighted scoring system. Each supplier receives a score from 0–100, built up across four levels:
Goal — the top-level framework, assigned to a segment of your supply base
Ratings — the three scoring dimensions: safe(SOURCE), Operational Practices, and Performance
Rating areas — categories within each rating that group related attributes
Attributes — individual, measurable data points, such as on-time delivery rate or ISO 9001 certification status
Weights determine how much each rating, rating area, and attribute contributes to the final score. Weights range from 0 to 999 and default to 100. They are relative — they do not need to add up to any specific total. A weight of 0 excludes that element from the score entirely.
Note: Attributes have both weights and scores. Attribute scores need to add up to 100.
The three ratings
Every Goal is structured around three ratings:
safe(SOURCE) — country-level risk data drawn from public global indices. This rating reflects the risk profile and economic rating of the country where a supplier is located, not the supplier's own practices.
Operational Practices — the supplier's own policies, certifications, and practices, as well as practices verified by an external auditor. Data is collected through questionnaires and audit findings.
Performance — measurable supplier data such as delivery rates, defect rates, and complaint ratios.
Each rating is assigned a weight that reflects how much it matters for a given supplier segment. A manufacturing supplier focused on quality will look different from a food supplier where compliance is the priority.
For a more detailed explanation of ratings and how they are calculated, see this article: Supplier Ratings Explained.
For Superusers
Superusers can create and manage Goals directly. This includes:
Creating Goals and defining their name and purpose
Setting weights for ratings, rating areas, and individual attributes
Configuring scoring rules for each attribute type
Assigning suppliers to a Goal and reassigning them as needed
Superusers can delete Goals, except the Default Goal. Deleting a Goal automatically reassigns the suppliers included in the deleted Goal to the Default Goal, and deactivates any Notifications/Smart Actions tied to it.
Rating areas
Rating areas are the categories within each rating. Operational Practices includes 14 rating areas — including Quality Management, Health & Safety Management, Labor Rights Compliance, and Environmental Management. Performance includes 6 rating areas, such as Quality Performance and Delivery & Supply Chain Performance. Each rating area has a weight that determines how much it contributes to its parent rating's score.
safe(SOURCE) rating areas are fixed and reflect the structure of the underlying public indices. They cannot be added to, removed, or renamed. The weight you assign to safe(SOURCE) as a whole determines how much it influences a supplier's overall Goal score.
Attributes
Attributes are the individual data points within each rating area. Each attribute has a weight and a set of scoring rules that determine what score a supplier receives for each answer.
Attribute types include Yes/No, Yes/No + Document, Yes/No + Document + Expiry Date, Multiple choice, Multi select, Numerical (Higher is better), Numerical (Lower is better), and Open text. Each type has its own scoring logic.
Red flags and exclusions
Individual attribute answers can be marked as:
Red flag — if a supplier selects this answer, they are flagged for immediate review
Exclude — the answer is not counted in the score calculation
For Users
Users can view supplier scores produced by Goal Setting.
Viewing scores
The Goal Setting list shows the calculated rating for each supplier, along with a status indicator. Suppliers below the defined threshold are flagged so they can be prioritized for follow-up.
Exporting a report
You can export a Goal Setting report to Excel for further analysis or sharing with stakeholders.
Open the report you want to export.
Select Export to Excel.
The file downloads to your device.
FAQ
What is the difference between a rating, a rating area, and an attribute?
A rating is one of the three top-level scoring dimensions: safe(SOURCE), Operational Practices, or Performance. A rating area is a category within a rating — for example, Quality Management within Operational Practices. An attribute is a specific, measurable data point within a rating area — for example, ISO 9001 certification status.
Do weights need to add up to 100%?
No. Weights are relative — the platform calculates each element's contribution to the score based on its weight compared to the others. Weights range from 0 to 999 and default to 100. Use weights to express importance: if Performance has a weight of 400 and Operational Practices has 200, Performance counts twice as much. The numbers do not need to total any specific value. A weight of 0 excludes that element from the score entirely.
Can different Goals apply to different supplier groups?
Yes. You can create separate Goals for different supplier segments — by category, risk profile, geography, or any other grouping.
Can a supplier belong to more than one Goal?
No, each supplier belongs to one Goal at a time.
What is the Default Goal?
All new suppliers are automatically assigned to the Default Goal. The Default Goal always exists and cannot be deleted. When you are ready to move suppliers into a configured Goal, you can reassign them from the Default Goal at any time.
Can Goals be deleted?
Yes, but only by Superusers. Additionally, the Default Goal cannot be deleted.